Scambusters

A couple sitting close together looking at an incredible view of the Golden Gate Bridge in San Francisco, CA.

What Is Scambusters?

Scambusters is here to provide the most up-to-date information on the latest scams targeting timeshare owners. Your Scambusters team protects you from unscrupulous resale, rental, cancellation, transfer, and relief companies. Since launching these fraud alert efforts years ago, Margaritaville Vacation Club is more devoted than ever to keeping you informed, empowered, and on guard against companies that aim to profit by misleading you.

Some of these companies claim to be able to help you sell or exit your timeshare, even using misleading tactics such as claiming to represent Margaritaville Vacation Club or the American Resort Development Association (ARDA). Unfortunately, many owners have trusted these companies, even signing over their power of attorney and paying up-front fees for services that are never completed — leading to anguish, financial hardship, and negative impacts to their credit report.

What Is Scambusters?

Scambusters is here to provide the most up-to-date information on the latest scams targeting timeshare owners. Your Scambusters team protects you from unscrupulous resale, rental, cancellation, transfer, and relief companies. Since launching these fraud alert efforts years ago, Margaritaville Vacation Club is more devoted than ever to keeping you informed, empowered, and on guard against companies that aim to profit by misleading you.

Some of these companies claim to be able to help you sell or exit your timeshare, even using misleading tactics such as claiming to represent Margaritaville Vacation Club or the American Resort Development Association (ARDA). Unfortunately, many owners have trusted these companies, even signing over their power of attorney and paying up-front fees for services that are never completed — leading to anguish, financial hardship, and negative impacts to their credit report.

During this time of national crisis, timeshare owners are being targeted with misleading advertising by companies that are preying on the vulnerabilities of people who have had their lives disrupted.

There are several solicitations and scare tactics being used by these predatory marketers. Some falsely suggest owners turn over their points in return for money or claim that owners will be assessed for COVID-19 costs. Some try to lure owners into a scheme to pay thousands of dollars to exit their ownership. All promised services they likely do not provide.

If you are facing financial hardship, we are here to help you. Before turning to a third-party, we urge you to contact us directly at 866-948-4690 for accurate information about timeshare exit options. Owners, please take note: If you retain a timeshare exit attorney, Wyndham is legally prohibited from working directly with you on a financial solution. If you need help, call us first.

We urge all owners to be aware of these marketing scams and false advertisements. If you suspect one of these firms is targeting you or someone you know, call 855-596-9233 or email scambusters@wyn.com.

During this time of national crisis, timeshare owners are being targeted with misleading advertising by companies that are preying on the vulnerabilities of people who have had their lives disrupted.

There are several solicitations and scare tactics being used by these predatory marketers. Some falsely suggest owners turn over their points in return for money or claim that owners will be assessed for COVID-19 costs. Some try to lure owners into a scheme to pay thousands of dollars to exit their ownership. All promised services they likely do not provide.

If you are facing financial hardship, we are here to help you. Before turning to a third-party, we urge you to contact us directly at 866-948-4690 for accurate information about timeshare exit options. Owners, please take note: If you retain a timeshare exit attorney, Wyndham is legally prohibited from working directly with you on a financial solution. If you need help, call us first.

We urge all owners to be aware of these marketing scams and false advertisements. If you suspect one of these firms is targeting you or someone you know, call 855-596-9233 or email scambusters@wyn.com.

A woman with a laptop on her lap sitting close to her husband on the couch conversing with him as he holds his coffee cup.

Beware Of Scams

Do you know how to identify a potential timeshare exit scam? Here are some tips to help you spot fraudulent activity:

Stay Cautious – You may be told you can easily exit your timeshare for a fee. While this offer may sound enticing, typically nothing happens after the fee is paid. Remember, Margaritaville Vacation Club will never ask you to pay anything upfront for assistance exiting your ownership. Be wary of requests or claims to modify or cancel your Margaritaville Vacation Club timeshare or representatives stating there’s an interested buyer for your timeshare.

Ask Questions – Is the person calling you claiming to be affiliated with Margaritaville Vacation Club? Ask the caller for specific information such as their name, their company name, location, and their company number so you can verify it. If someone contacts you with an offer about your timeshare, be sure to do your research. When in doubt, reach out directly to your Margaritaville Vacation Club team.

Most importantly, remember that we are here for you. If you think you may have fallen victim to a scam or have received a phone call that could be a scam, contact the Scambusters team at 866-515-6989.

Beware Of Scams

Do you know how to identify a potential timeshare exit scam? Here are some tips to help you spot fraudulent activity:

Stay Cautious – You may be told you can easily exit your timeshare for a fee. While this offer may sound enticing, typically nothing happens after the fee is paid. Remember, Margaritaville Vacation Club will never ask you to pay anything upfront for assistance exiting your ownership. Be wary of requests or claims to modify or cancel your Margaritaville Vacation Club timeshare or representatives stating there’s an interested buyer for your timeshare.

Ask Questions – Is the person calling you claiming to be affiliated with Margaritaville Vacation Club? Ask the caller for specific information such as their name, their company name, location, and their company number so you can verify it. If someone contacts you with an offer about your timeshare, be sure to do your research. When in doubt, reach out directly to your Margaritaville Vacation Club team.

Most importantly, remember that we are here for you. If you think you may have fallen victim to a scam or have received a phone call that could be a scam, contact the Scambusters team at 866-515-6989.

LEARN THE WARNING SIGNS

A woman in her living room holding a laptop as she has a conversation on the phone.

How to Protect Yourself Against Telemarketing Scams

“Do not call” lists are not enough.

Need Help?

Contact Wyndham Cares at 866-434-9046, Monday-Friday, 9 a.m.- 6 p.m. ET.

Need Help with Your Ownership?

Wyndham Cares can help you book and get on vacation! This includes providing information that inspires fun-in-the-sun escapes, family adventures, or timeshare exit options if your travel needs change.

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