Resort Updates

Say goodbye to vacation FOMO. Hundreds of resorts are open and ready to welcome you back.

Traveling inside the US? Get important CDC Updates for your travels.

Cancellation Policy

Most resorts are open and our teams are excited to welcome owners on vacation! The standard cancellation policy is now in effect, with the exception of certain resort locations.

Specific resorts may continue to temporarily extend their cancellation policy, with dates varying based on resort closures and local travel restrictions. Visit your resort page for cancellation policy details.

Get Vacation Ready

Now that most of your resorts are back open, we’re staying Vacation Ready and raising the bar for excellence in cleanliness.

With our enhanced health and safety protocols in place, our cleaning teams need a little extra time to ensure we’re ready for you. Effective Sept. 3, 2020, we’ll suspend one-night bookings so we’re able to better prepare for arriving owners and help you travel with peace of mind.

Protecting Your Ownership

Stay protected from timeshare scams, misleading advertisements, and fraud. Visit the consumer safety page for further details about how to protect your ownership and avoid common scams. If you or someone you know has been targeted, please report it to the Scambusters team.

Make Travel Updates Online

The quickest and easiest way to update your vacation plans is online.

Want more vacation? You can now add up to three nights to the beginning and/or end of your upcoming reservations through the website. So, add those extra days onto your next stay. Plus, explore all the ways you can better navigate your website — including how-to videos, frequently asked questions, and the latest news on site enhancements.

Frequently Asked Questions
COVID-19 Resources
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